Tourism and Hospitality Management Program at George Brown College

FULL DESCRIPTION

Do you love the excitement of travelling and learning about fascinating world cultures? Do you want to be a leader in the tourism and hospitality industry? If your passion is to create memorable experiences and use your creativity to become part of the largest industry worldwide, then join the Tourism and Hospitality Management program at George Brown College!

Through this two-year tourism diploma program, you will learn about the exciting and diverse tourism industry with courses in culinary tourism, heritage tourism, sustainable tourism, hotel operations and event planning. Graduates gain the skills required to be progressive leaders within the industry, enriching the experience of tourists. You will receive industry certifications in food safety, responsible alcohol beverage service, TICO Travel Counsellor Certification and first aid (CPR).

As part of your fourth semester, you will complete a 14-week industry externship with your choice of a nationwide or international placement. This opportunity will enhance your knowledge with real-world experience and help you start building your network of contacts. Completing the Tourism and Hospitality Management program will make you the kind of multi-talented graduate the local and international tourism industry is seeking in today’s competitive environment.

PROGRAM STANDARDS AND LEARNING OUTCOMES

The graduate has reliably demonstrated the ability to:

• Provide professional guest services to enhance customer satisfaction by anticipating, meeting and/or exceeding individual and organizational standards and objectives.
• Create marketing plans informed and supported by market research, social networks, product knowledge and sales strategies.
• Contribute to effective management in hospitality, tourism and leisure settings by implementing leadership skills and strategies.
• Evaluate and apply effective financial management and accounting practices to support operations in the tourism industry.
• Comply with relevant organizational and workplace systems, processes, policies, standards, legal obligations and regulations, and use knowledge of risk management principles, to support and maintain efficient, productive, safe, secure, accessible and healthy tourism operations.
• Apply principles of teamwork and constructive relationship management to support positive workplace culture.
• Integrate hospitality skills and knowledge to promote ongoing personal and professional development.
• Design and deliver inclusive tourism and hospitality programs, products and services that comply with all relevant legislation, conform to relevant ethical guidelines and promote best practices of corporate social responsibility.
• Analyze and implement sustainability practices in the tourism and hospitality industry by adapting to environmental, social, cultural, political and economic trends and issues.

YOUR CAREER

You will be prepared for a wide range of rewarding careers at locations that include:

• Travel and Tour Companies
• Hotels and Resorts
• Conference and convention centres
• Private clubs
• Wellness centres
• Community Centres
• Cruise Ships
• Airlines
• Government agencies